Privacy policy

 

At Beunik, your trust is at the heart of everything we do. We know how important it is to feel confident about how your personal information is handled, especially when you shop online. That’s why we’re committed to being open, transparent, and respectful in the way we collect, use, and protect your data.

We take great care to safeguard your information and ensure that every interaction you have with us is secure and handled with integrity. This Privacy Policy explains how we look after your details and the steps we take to keep your experience safe, reliable, and worry‑free.

This Privacy Policy describes how Beunik (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from beunik.com.au (the “Site”) or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to anyone who uses our Services—whether you’re browsing, shopping, or reaching out to us for support.

Please take a moment to read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge and agree to the collection, use, and disclosure of your information as outlined here. If you do not agree with any part of this Privacy Policy, we kindly ask that you refrain from using our Services.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, improvements to our Services, or updates required for legal or regulatory reasons. Whenever we make changes, we will post the revised version on the Site, update the “Last updated” date, and take any additional steps required by applicable law. We encourage you to review this page periodically so you always know how your information is being handled.

How We Collect and Use Your Personal Information

To provide you with a smooth, reliable experience, we collect personal information from a variety of sources. The information we gather depends on how you interact with us and the Services you use. Over the past 12 months, we have collected personal information to help us process orders, communicate with you, improve our offerings, and keep our Services secure.

In addition to the specific uses described below, we may use your information to stay connected with you, deliver the Services you expect, meet our legal obligations, enforce our terms, and protect both our platform and our community.

What Personal Information We Collect

The personal information we collect depends on how you use our Site and Services. “Personal information” refers to any information that identifies, relates to, or can be associated with you. Below are the types of information we may collect.

Information You Provide Directly

This includes details you share with us when using our Services, such as:

• Basic contact details including your name, address, phone number, and email

• Order information including billing and shipping details, payment confirmation, and contact information

• Account information including your username, password, and security questions

• Shopping activity such as items viewed, added to cart, or saved to your wishlist

• Customer support information including messages or details you choose to share when contacting us

Some features may require certain information to function properly. If you choose not to provide this information, you may not be able to access those features.

Information Collected Automatically (Cookies & Usage Data)

We use cookies, pixels, and similar technologies to understand how you interact with our Site. This may include:

• Device and browser information

• IP address and network details

• How you navigate and use our Site

• Interaction with your account

This helps us improve your experience, enhance site performance, and better understand how our Services are used.

Information from Third Parties

We may also receive information about you from trusted partners who help us operate our business, such as:

• Shopify, which powers our online store

• Payment processors, who securely handle your payment information

• Marketing and analytics partners, who help us understand engagement and improve our Services

Any information received from third parties is handled in accordance with this Privacy Policy.

 

How We Use Your Personal Information

We use your information to:

• Provide products and services — processing payments, fulfilling orders, managing your account, arranging shipping, and supporting returns or exchanges

• Communicate with you — sending updates about your orders, account, or customer support requests

• Improve and personalise your experience — tailoring content, recommendations, and advertising

• Protect our community — detecting and preventing fraud, misuse, or security risks

Cookies

We use cookies to keep our Site running smoothly, remember your preferences, and understand how visitors use our Services. You can adjust your browser settings to manage or block cookies, but doing so may affect your experience on our Site.

How We Disclose Personal Information

We may share your information with trusted third parties when necessary to operate our business, including:

• Service providers (e.g., payment processors, shipping partners, IT support)

• Business and marketing partners

• Affiliates within our corporate group

• When you request or consent to sharing (e.g., social media integrations)

• When required by law or to protect our rights and users

Over the past 12 months, we have disclosed the following categories of personal information for the purposes listed above:

• Identifiers (contact details, account information)

• Commercial information (orders, shopping activity, customer support details)

• Internet or network activity (usage data)

We do not use or disclose sensitive personal information to infer characteristics about you.

User‑Generated Content

Our Services may allow you to share product reviews or other user‑generated content. Please keep in mind that anything you choose to post in a public area of our Site becomes visible to anyone. We encourage you to share thoughtfully, as we cannot control how others may use or view the information you make public.

While we do our best to maintain a safe environment, we cannot guarantee that others will respect your privacy or keep your information secure. We are not responsible for the privacy or security of information you choose to share publicly, nor for how third parties may use or misuse that information.

Third‑Party Websites and Links

From time to time, our Site may include links to websites or platforms operated by third parties. If you choose to visit these sites, please review their privacy and security policies, as they may differ from ours. We cannot guarantee or take responsibility for the privacy practices, accuracy, or reliability of content on third‑party sites.

Information you share on public or semi‑public platforms—including social media—may also be visible to other users of those platforms. Our inclusion of third‑party links does not imply endorsement unless clearly stated.

Children’s Data

Our Services are not designed for children, and we do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can remove it.

As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share” personal information of individuals under 16, as defined by applicable law.

Security and Retention of Your Information

We take the protection of your personal information seriously. While we use reasonable safeguards to secure your data, no method of transmission or storage is completely secure. For this reason, we encourage you to avoid sending sensitive information through unsecure channels.

We retain your personal information only for as long as necessary—whether to maintain your account, provide our Services, meet legal obligations, resolve disputes, or enforce our policies.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may vary based on local laws and may apply only in specific circumstances. They may include:

• Right to Access / Know – You may request details about the personal information we hold about you and how it is used.

• Right to Delete – You may request that we delete personal information we maintain about you.

• Right to Correct – You may request corrections to inaccurate personal information.

• Right to Portability – You may request a copy of your personal information or ask us to transfer it to another party, where applicable.

• Right to Opt Out of Sale or Sharing / Targeted Advertising – You may direct us not to “sell” or “share” your personal information or opt out of targeted advertising, as defined by applicable laws.

• Right to Limit Use of Sensitive Personal Information – You may request that we limit our use of sensitive personal information to what is necessary to provide our Services.

• Restriction of Processing – You may ask us to stop or limit how we process your information.

• Withdrawal of Consent – Where we rely on consent, you may withdraw it at any time.

• Appeal – If we decline your request, you may appeal our decision.

• Managing Communication Preferences – You may unsubscribe from promotional emails at any time. We may still send essential, non‑promotional messages such as order updates.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request. You may also appoint an authorised agent to act on your behalf, subject to verification requirements.

We will never discriminate against you for exercising your privacy rights.

We use Shopify’s advertising tools, such as Shopify Audiences, to help personalise the ads you see on third‑party websites. To limit how your information is used for these services, you may visit: https://privacy.shopify.com/en..

Complaints

If you have concerns about how we handle your personal information, we encourage you to contact us. We will do our best to address your concerns. If you are not satisfied with our response, you may have the right to escalate your complaint to your local data protection authority, depending on where you live.

International Users

Your personal information may be transferred, stored, or processed outside your home country, including in the United States. Our trusted service providers and partners may also process information in other countries.

If your information is transferred outside Europe or the UK, we rely on recognised legal mechanisms—such as the European Commission’s Standard Contractual Clauses—to help ensure your data remains protected.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or if you wish to exercise your rights, please reach out to us at: contact@beunik.com.au